Our purpose and values

Ramsay Health Care is synonymous with the phrase 'people caring for people'.

Our success is underpinned by strong, collaborative relationships with our employees and doctors and a focus on providing modern, sustainable healthcare services.

We are committed to

  • listening and responding to the needs of our people, patients and doctors
  • being an employer of choice through modern workplace practices,
  • maintaining the highest standards of quality and safety across all our operations.

People are at the heart of our success.

As people caring for people, there are three key ways we approach our work every day – we call this The Ramsay Way.
We value strong relationships
Healthy working relationships lead to positive outcomes for all. We look out for the people we work with, and we respect and recognise them. Strong healthy relationships are the foundation of our stakeholder loyalty.
We aim to constantly improve
We do things the right way. We enjoy our work and take pride in our achievements. We are not afraid to challenge the status quo to find better ways.
We seek to grow sustainably
Maintaining sustainable levels of profitability is only part of our success. We prioritise long term success over short term financial gains because we care about our people, our community and our planet.

The Ramsay Way

People are at the heart of our success. As ‘people caring for people’ there are three key ways we approach our work every day.

What does it mean to be people caring for people?

Ramsay's history and the strength of our culture are a source of pride and inspiration for our people.

Our long-standing values are underpinned by Paul Ramsay’s enduring belief that ‘if you look after the people, success will follow’.

“The Ramsay Way values are the foundation from which we operate.

They are about strong relationships, continuous improvement and sustainable growth.

The Ramsay Way is not just words on a page – it’s a living and breathing culture.”

Craig McNally

Global CEO & Managing Director